Friday, November 2, 2012
#SFEtsy November 6th - Customer Service
Etsy Bootcamp this week is all about customer service and they have a great post with lots of tips.
We'll be picking up the topic as well, focusing on specifically on getting repeat customers. We'll share tips for good communication before a sale as well as how to find opportunities to go the extra mile even for a straightforward sale.
Finally we'll look at all the things you can do after a sale to encourage your customers to come back.
If you like to use tweetchat.com to follow our chats this is the link tweetchat.com/room/sfetsy
If you're an Etsy seller in the San Francisco Bay Area, contact Katy or Steph about joining SFEtsy!
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