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One of my favorite exercises to give clients comes when working with them on defining their strengths and benefits. We are all so close to our businesses that seeing the messages we’re sending and how it impacts our customers is sometimes impossible. It’s harder than you think to view your business, and yourself for that matter, as others see you.
So when we get to the part of coaching where we focus on
communicating what sets you apart or why a customer would choose you over the
competition, I don’t trust my clients to tell me what they think. I have them
literally ask for that outside perspective.
The assignment is to ask friends, family and past customers
to describe what you do, what you’re good at, and why they would (or did)
choose to work with you. It can be an extremely illuminating experience. You
will most likely hear words reflected back that you never thought of or
qualities that you take for granted might be key to how people see you.
After completing this exercise I once had a client come back
to me and say, “My family and
friends kept telling me how fun and quirky I am, but that doesn’t come through
in the way I present myself at all.”
She was so focused on being professional that she was hiding a key
quality of her personality, one that would really help her to sell both her
artwork and teaching services.
However this exercise doesn’t need to be set aside only to
find strengths and benefits it’s also great to help you get through those stuck
times or regain focus and direction. We often hit those patches where we get
bogged down in the day to day and forget why we’re doing this.
I was reminded of this exercise recently when I had a client
say to me, “You must really love what you do, working with creative people to
turn ideas into reality.” I was speechless for a moment taking in what she’d
said. And then I replied, “Yes, I really do love what I do.” What I didn’t tell
her is that for a short time I had forgotten what it is I do because I was so
focused on bank balances, newsletter subscribers, and website visits. I needed
to hear her perspective of what I did to remind me of where my focus should be.
Instead of looking at numbers and analytics I needed to spend more time telling
people what I’m good at, I needed to focus on giving the advice that wells up
inside of me when anyone talks about a new business idea.
My challenge to you this week is to ask at least two people
to tell you what you’re good at and what makes you different. I promise you'll appreciate the
perspective.
Genevieve not only writes The Savvy Entrepreneur she is the Co-Founder of Lightbox SF where she empowers creatives to take over the world. Check out the blog or how to work with her.
If you're an Etsy seller in the San Francisco Bay Area, contact Katy or Steph about joining SFEtsy!
1 comment:
this is such good advice! (as usual!)
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